Positive, adj.: Mistaken at the top of one’s voice or with caps lock activated.
Coupons. The bane of my shopping experience. The only thing worse than being in a checkout line behind someone with gobs of coupons is being in line behind someone with gobs of coupons, printed off the internet, and meticulously catalogued and indexed in a tupperware container. It’s gotten so bad, that I now treat coupon offering websites as malware and may, on occasion, secretly delete them from customer machines under the guise of virus removal. But, now, along comes Vouchercloud, and I may have to adjust my attitude.
Vouchercloud.net is a Britain based website offering discounted “vouchers”, which is just a fancy word for coupons, for many large retailers. For reasons totally unclear to me, they recently conducted a survey of over 2300 Americans to see how much they knew of some basic tech terminology. And the results, which have been blogged, reblogged, and blogged yet again here, have provided a wee bit of validation for one of my seemingly many pet peeves when speaking with customers. Most people are clueless about the very technology their lives revolve around. Here’s your proof:
Startling results. But, and I know you’ll find this hard to believe, I feel the need to defend some of these respondents. Unless you’re into web design, or coding, I wouldn’t expect you to know what HTML is and can understand its’ confusion with one of those pesky, initialized, sexually transmitted diseases. Some of the other questions were a bit sketchy also. Rather than ask someone who apparently spends considerable time on a couponing site about Search Engine Optimization, I’d prefer to quiz them on much simpler things. For example: